Crash Hard. We've Got Your Back.
MTB gear takes a beating. When yours does too, we don't walk away. The Crash Commitment is our promise that your ride - and your investment - is protected.
If your RSD Technical Shorts, Jersey, Tech Tee, Tech Jacket or Socks tear or rip in a crash, email us with your proof of purchase and photos of the damage - and we'll give you 40% off a replacement. Simple as that.
Crash (Obviously)
First things first. Keep it rubber side down - but when you don't, we've got you covered.
Document the Damage
Take clear photos of the damaged gear - we need to see it was a genuine crash, not just wear and tear.
Email Us
Send your photos and proof of purchase to contact@rubbersidedown.com.au with subject line "Crash Commitment Claim."
Get Your Discount
Once approved, we'll send you a 40% off code to use on your replacement. Back on the trails in no time.
✓ Covered
- RSD Technical MTB Shorts (Apex range) torn or ripped in a crash
- Australian-made RSD jerseys (long and short sleeve) torn in a crash
- RSD Tech Tees damaged in a crash
- RSD Tech Jackets torn or damaged in a crash
- RSD Socks damaged in a crash
- Damage clearly caused by a crash or involuntary dismount
- Products purchased directly from rubbersidedown.com.au
- Products purchased from an authorised RSD stockist
✗ Not Covered
- General wear and tear over time
- Damage from washing or improper care
- Street clothing, accessories, or non-MTB products
- Claims without proof of purchase
- Claims without photographic evidence of crash damage
We Delivered.
"Went over the bars on a technical descent and shredded my Apex shorts on the rocks. Emailed RSD with the photos, had my discount code within 24 hours. Didn't question it, didn't make me jump through hoops. That's how you build loyalty."
"I was honestly skeptical - every brand says they back their products. But I tested it after a bad stack on the Blue Derby trails and the process was genuinely seamless. New jersey on its way within the week."
"The Crash Commitment is the reason I switched to RSD and haven't looked back. Knowing the gear is backed like this makes you ride with more confidence, not less."
Gear Up.
Ride Hard.
Shop the MTB range that's built to take a beating - and backed if it does.
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